Our team of Community Health Advocates (CHAs) are also trained Certified Application Counselors (CAC) with the Marketplace for health insurance. A CAC is an individual who is trained, certified, and able to help consumers as they look for health coverage options through the Marketplace.
This may include helping individuals complete the Marketplace eligibility and enrollment process. This service free of charge. As CACs, we can help you:
- Understand what all those insurance terms mean, like, premium, deductibles, copays, co-insurance, and out-of-pocket maximums.
- Help filter plans by your favorite doctors or needed prescriptions.
- Create or update an account on www.healthcare.gov.
- Help understand the premium tax credits
- Help compare plans
- Enroll in a plan.
Our staff is also trained and familiar with other health insurance programs that rural residents may need to access, including but not limited to:
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Children ages 0-19 in households that make up to 400% FPL are eligible; full-pay options are also available regardless of income.
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(for residents of Palm Beach County only)
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Florida Department of Elder Affairs' SHINE Program
If you would like care coordination services for yourself or another consumer please call our Program Manager at 888-880-8242 x7 to schedule an appointment for assistance. Our team can answer questions, help you enroll, and assist with health insurance navigation (like finding a doctor, or comparing plans) over the phone, via virtual meeting platforms, or in-person.
The Special Enrollment Period for families disenrolled from Medicaid to enroll in a Marketplace plan has been extended to November 30, 2024.
Help is also available in Spanish and Haitian Creole.
